|Products | FAQs | News | Boutiques | Links | About | Home|
Please provide us with full sized photos which we will size and crop to fit into our 1/2 inch round photo charms. The best photos have either only one subject, or have several people (or pets) with their heads close together. There should be ample space around the subject(s) face(s) to allow for cropping. Please feel free to write in the comments section if there is anything special we need to know about your photos.
Yes, for electronically submitted photos, please include the order in the comments section. For photos that are mailed in, please feel free to include a note with your preferences.
You can send your original photos to us at Colette Creations, 445 East 86th Street, Suite 7C, New York, NY 10028. Please be sure to write your name on each photo so it can be returned to you with your finished bracelet.
We will email you once your photos have been received. Please be sure to put your contact information in the envelope with your photos.
Yes, we make every effort to return your photos to you. Please be sure to write your name on the back of each photo to avoid any confusion.
No, please do not crop your photos. We will crop them to make them fit our charms. The best photos leave ample room around each subject's head so that we can crop it accordingly. We generally focus on the subject's face and crop it around shoulder height. Please feel free to write in the comments section if there is any special way you want your photos cropped.
Our standard bracelet holds six photos. Up to two photos can be added for $5 each. The additional photos will need to be emailed to us at firstname.lastname@example.org, as you can only upload six photos through our website. If you want fewer than six photos, only upload as many photos as you desire. We will reduce the number of photo charms on your bracelet, as we never leave photo charms blank.
Our standard bracelets are available in either Petite (7 inches) or Regular (7.5 inches). If you need a different size, please make a note in the comments section, and we will do our best to accommodate you.
We are happy to be able to update your photos for $26. Please select Photo Charm Update from the Products page. You can send your bracelet back to us at Colette Creations, 445 East 86th Street, Suite 7C, New York, NY 10028. We will swap your old photo charms with new ones and return your bracelet to you.
Yes, we can change the coloring of your photos. Please specify what you would like done in the comments section when you upload your photos.
Yes, please select Gift Certificate from the Products page. We will send you, or the recipient (whomever you prefer), a beautifully packaged Gift Certificate. It will provide directions on how to upload or send photos for a bracelet.
We accept credit cards (Visa, Mastercard, American Express, and Discover), bank transfers, debit cards, and PayPal. All of our payments are processed through PayPal, but you do not have to have a PayPal account.
We charge a flat fee of $4.95 for shipping and handling. Most bracelets will be completed and shipped within two weeks of our receiving your photos. Finished bracelets are shipped via USPS Priority Mail and should arrive within 3-4 days of completion.
Please add a note in the comments section with your requested delivery date. We will do our best to fulfill your needs.
Please feel free to email us at email@example.com, or by phone at 917-449-0542. Mail can be sent to Colette Creations, 445 East 86th Street, Suite 7C, New York, NY 10028.
We'd be happy to have you sell our bracelets. Please email firstname.lastname@example.org for more information.
All of the components, including charms, beads, and clasps, are silver plated.
At present, we are only promoting photo bracelets. However, if you have a special need, please feel free to email us at email@example.com and we would be happy to work with you.
We do our best to string our bracelets and attach our charms securely. If you have any problems, please send all of the beads and charms back to us at Colette Creations, 445 East 86th Street, Suite 7C, New York, NY 10028 and we will repair it free of charge.